Shipping policy

## Shipping Policy

At **Spiritual Aura Gifts (SAG)**, we are committed to delivering your energy artifacts safely and efficiently, no matter where you are in the world.

### 1. Global Shipping Rates
We believe in transparency. We offer a simple, flat-rate shipping structure for all international orders.

*   **Standard International Shipping:** $12.00 USD
*   **Coverage:** Worldwide (Global)

### 2. Estimated Delivery Time
Once your order is dispatched, the estimated transit time is:

*   **Global Delivery:** 7 - 14 Business Days

*Please note: While we strive to meet these timelines, actual delivery times may vary slightly depending on your local customs processing speed and postal service efficiency.*

### 3. Order Processing Time
Before your item is shipped, it undergoes a final quality check and careful packaging to ensure it arrives in perfect condition.

*   **Processing Time:** Please allow **1-3 business days** for us to prepare and dispatch your order.
*   Orders placed on weekends or holidays will be processed the following business day.

### 4. Tracking Your Order
Peace of mind is part of the package.
*   Once your order ships, you will automatically receive a **Shipping Confirmation Email**.
*   This email will contain your **Tracking Number** and a link to track your package's journey in real-time.
*   Please allow up to 48 hours for the tracking status to update in the carrier's system.

### 5. Customs, Duties & Taxes
For international orders, please be aware of your country's import regulations:
*   **Spiritual Aura Gifts** is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
*   We cannot control delays caused by customs departments in your country.

### 6. Lost or Damaged Packages
We ensure every artifact is packed securely. However, if your package arrives damaged or is lost in transit:
*   **Damaged:** Please contact us immediately at [Insert Your Email Here] with photos of the damage.
*   **Lost:** If the tracking shows no movement for an extended period, please contact us so we can launch an investigation with the carrier.

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**Questions?**
If you have any specific questions about your shipment, please contact our support team at [Insert Your Email Here].